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Conditions of Use

Dear costumer,
the German laws holds a regulation for withdrawal from online purchases. In the following you find the original german text. For your basic understanding we tried to translate the wording. Please note that the translation of legal wording might lead to misunderstandings.

Original German Law wording: 
Jedem Verbraucher steht im Sinne des Fernabnahmegesetzes ( §355 des Bürgerlichen Gesetzbuches - BGB ) bei allen Verkäufen, die ausschließlich durch die Verwendung von Fernkommunikationsmitteln wie z. B. E-Mail, Internet oder Telefon zustande gekommen sind, ein Widerrufsrecht zu. Die Widerrufsfrist beträgt 14 Tage und beginnt mit dem Tage des Eingangs der Ware beim Empfänger bzw. bei Teillieferung mit dem Eingang der ersten Lieferung beim Empfänger.
Der Widerruf des Vertrages bedarf keiner Begründung und kann schriftlich oder durch die Rücksendung der unversehrten Ware erfolgen. Zur Fristwahrung genügt die rechtzeitige Absendung.

Our (laymans) translation:

Every costumer has the right to withdraw from purchase exclusively made by distance communication, e.g. mail, internet or phone. The revocation period of 14 days starts with the delivery of the purchase or in case of partly shipment with the day of the delivery of the first merchandise to the costumer. The revocation does not need any justification and can be done in written form or by reshipment of the unscathed merchandise. In order to meet the time frame, timely reshipment is sufficient. 
Return right

You can give back the preserved product without information of reasons within two weeks through sending back of the product. The period of time begins at the earliest with receipt of the product and this information. Only near not deliverable  product (for example near unwieldy properties) they can declare the return also through revocation requests in text form therefore for example by letter, fax or E-Mail. For the protection of the period of time the punctual dispatch of the product or the revocation request satisfies.
Always the sending back occurs on our costs and danger. The sending back or the revocation request have to occur at:

Galore-Flightcase GbR GbR
Lange Strasse 5
31547 Rehburg Loccum, OT Münchehagen, Germany

Return results- In the case of an effective return the on both sides received services of return and where appropriate pulled uses are (z. rite advantages) hand over. At a degradation of the product value substitute can be demanded. This is not valid if the degradation of the product is to be put down to their examination exclusively - as would have been possible to you for instance in the shop -. By the way, they can avoid the value substitute duty when they do not take the product into use as a proprietor and refrain from all which damages their value.

 
The legal arrangements of the distance heel regulation are valid concerning product told to right of the customer to the return and sending back within the framework of the regulation. Determined as in the regulation, the customer bears the costs of the sending back up to a goods value from 40 Euro, otherwise the vendor bears the costs. The return of opened packages with in part used content is impossible fundamentally provided that there is not any lack The withdrawal right do not exist for lack of other declaration and regardless of other legal definitions with the case of distance heel contracts to the delivery of products, that are created after customer specification or are tailored unambiguously onto the personal needs or that are characterized due to their state not for a sending back or to be able to spoil fast or be exceeded their expiration date. In case of withdrawal or return first of all achieved payments are returned within 30 days.
Return training in accordance with distance delivery law - state 01.09.2002
I. General
  1. All deliveries and services performed by our company, including all tenders, consultancy services, ancillary services, contractual negotiations and other transactions, will be exclusively subject to the following terms and conditions, as well as the price lists, payment conditions, performance conditions, guarantees and conditions for replacement parts and delivery that are valid at the time.
  1. Amendments to these terms and conditions and verbal ancillary agreements will only be valid if expressly confirmed by us in writing.prepared the bought product into a possible trader warehouse or were signaled the dispatch willingness onto the orderer.
  1.  We will not acknowledge any conditions of purchase of the customer, even if these merely serve to supplement the following terms and conditions. Such conditions will only be acknowledged if they do not contradict the following terms and conditions for sales and deliveries in any way. Upon acceptance of the delivered goods the customer acknowledges that the following terms and conditions for sales and deliveries exclusively apply, despite any possible reference to the customer’s own terms and conditions.
  1. TA contract only comes into effect once we have confirmed the order in writing. The customer will be bound to his order until we send written confirmation of this order in writing, unless written confirmation of the order is not sent within a period of four weeks. In the event that delivery is made before confirmation of the order has been given, a contract will come into effect on the basis of our general terms and conditions upon acceptance of the order by the customer.
  1. Information in offers, cost estimates, written advertising, and in all information are only approximately and do not lace us. Services and operating costs are regarded also as approximate and unobligatory information. Construction, color and form changes remain reserved.
  1. Partial deliveries are permissible.
  1. The company Galore-Flightcase GbR GbR strives, with the case of a Successful buissenes, be able to be useful the business partner as reference and comes from that, that provided that to this not hard-copy contradicts, agreed on that declares.
II. Supply conditions
  1. The information of the delivery period is valid than approximately. The delivery period begins with the dispatch of the confirmation of order, however not before entry of the documents to be procured by the orderer, permission, releasing and other information, as soon as before entry of one possibly agreed upon deposit. The information of the delivery periods refer to the dispatch willingness. The delivery period is kept if up to their process the delivery has left the factory
  1. To be able to question the one Smooth handling of the task in the case of force majeure, of supplying-problems or other not to be represented by us or indebted events, in particular in the case of delivery delays on the part of our supplier, at labour struggles, traffic and company troubles, raw material - or vigour lack, are authorized we, to resign of the contract completely or in part or to extend the delivery period adequately, without that of the orderers any substitute claims be valid can make. It can explain the retirement only in accordance with the §§325 and §§326 BGB if delivery becomes impossible or the extension of deadline specific of us is inappropriate.
  1. Delay during the fulfillment of secondary duties does not establish any delay during the delivery of the main service.
  1. If the orderer comes back effectively from the contract, it can demand so only the redemption of achieved deposits. The substitute of direct or indirect damage is excluded so far by law permissible.
III. Assumption delay of the orderer.
  1. Comes the orderer after the forwarding or the dispatch willingness display with the decrease of the purchasing object, the conferring of the delivery instruction, with the proof of an insurance, with the fulfillment of bills of debt or the deposit of safety in delay, so are we after put a extention of 14 days for the execution entitled by the contract resign or to demand non-fulfilment because of compensation. In the latter case we are authorized, to demand 15 % of the contracted price without value-added tax as indemnification. The damage amount is higher or neidiger apply, when we whitewashes a higher, or the orderer a lower damage. Near items made to order and specific sizes, forms and color surfaces the orderer is for the decrease obliged.
  1. The orderer has to bear worry, that a product contained in the trader warehouse there not longer than 90 days according to billing remains. The orderer of his obligation for the disposition of the product within 90 days does not come later so the orderer comes into assumption delay after an adequate waitingf time set by us and it has the costs of the deposit and insurance to carry. In this case the danger of the degradation or harm of the machine in addition passes onto the orderer from the delay point.
IV. Priese and payment types
  1. Our prices understand ex works net, plus valid legal sales tax. Those ones are decisive on day of the delivery, and/or the attitude of the product in the trader warehouse valid prices plus sales tax (after this day valid sentence) and other terms of payment.
  1. Alternations, checks, orders of payment and demand transfers are only accepted always payment-half, and indeed only under calculation of all retraction and di cash discount rush. First their encashment is regarded as a payment and, as far as for example we took over "Eventualverbindlichkeiten" as exhibitor or alternation bail, the final liberation of such obligations. If alternations|changes are exhibited on secondary places, we do not stick for punctual presentation and pro-tester elevation so. To the law of resigned demands we are not obliged.
  1. The orderer can rake only with such demands which are in writing recognized or found right-strongly
  1. Payments are charged always onto the oldest due bill.
  1. We reserve, at deliveries, that are combined with a credit stress of over a month, to determine a special term of payment that is shorter than the duration of the credit stress for the increment value tax.
  1. The term of payment is exceeded, so we right going on rights can, beginning with the day of the entry of the settlement date, to demand delay interests from 5 % in height about the respective minimum lending rate of the German Federal Reserve, without which one needs a further reminder. The orderer with payment or installment comes or, as far as that is arranged, with the delivery of alternations or checks whole or partial in delay, so all demands become immediately due from the business detail. That is valid also then if the orderer stops his payments an extrajudicial arrangement struggles or opens about his property the arrangement or bankruptcy procedure we.
V. Reserved ownership
  1. We keep us the estate at all delivered products up to the complete annulment of all demands being us from the business detail and/or the business details opposite the orderer and still arising similar from which basis, in front of.
  1. For this purpose appertain to also account current pays and "Eventualverbindlichkeiten" that for example we take over within the framework of a purchase price financing as alternation exhibitor or alternation bail for an orderer.
  1. The orderer is obliged, to receive the purchasing object from leaving of our ground during the duration of the reserved ownership onto his costs in the Proper State and to carry out repairs in a factory action recognized by us approve or to return the purchasing object for the repair onto own costs at us.
  1. The orderer bears the danger of a degradation of the fall and an other impossibility of the delivery. The orderer has the duty, to insure the purchasing object beginning with the day of the dispatch from our factory against fires, water, break and other risks up to the expiration of the ownership. The end of the verse protection is to be verified upon request through presentation of the insurance policy. We are authorized, the insurance of us from at the expense of the orderer initiate, the insurance premium too spend in advance and to set up for the orderer into account.
  1. Services of the insurer are to be employed according to our instruction to the restoration of the purchasing object. In the case of total loss the insurance benefits are charged onto the remaining purchase price demand.
  1. The orderer may combine the reserved ownership subject purchasing object within the framework of a proper business walk with other it appertaining things. If the thing combined with that under purchasing object standing to reserved ownership is to be taken as a main thing, from that the reserved ownership with combination for the benefit of the orderer sinks, the orderer transmits the vendor co-ownership at the main thing in height of the value of the Built-in Purchasing Object and declares itself in this respect as the Proper keeping for the vendor readily. The same one is valid too if the orderer sets up a new thing through workmanship of the purchasing object.
  1. The selling of the purchasing object to third partys is permitted to the orderer revocably in the usual business walk against cash payment or under reserved ownership. This right goes out in the case of entry of one that in the section IVth, digit 6th Performed events.
  1. The orderer kicks all already now to us, it demands being to from the selling of the purchasing object with secondary rights from. (The products belonging to us together with other products are resold or we only are co-ownership of the Resold Product, the purchase price demand is to us like this in the relationship of the invoice value of our reservation product to the invoice value of the other sold subjects resign)
  1. The orderer is authorized to pull in the demands within the framework of proper business walk from the selling. We can revoke this direct debit mandate at any time, it in addition goes out without explicit withdrawal, when one that in the section IVth., digit 6, performed events occurs. We are authorized, the deposit of the demand opposite the customers of the orderer being disclosed. Onto our request the orderer has to affect at any time immediately in writing, to deliver us that for the assertion of the demand necessary documents at who he sold our product and to which demands he is from the selling and. To other decrees over those in our reservation estate (or standing to co-ownership subjects) or about the demands resigned at us it is not authorized the orderer to introduce seizures or other right influences of the subjects belonging to us (completely or in part). If this should be already the case, we are to be informed immediately of this in writing.
  1. The orderer took us within the framework of a selling (whole or partial) appertaining products' another subject in payment, so this subject is delivered to us in the same circumstance (whole or partial) for the safety and coverin this respect for us.
  1. We are at any time authorized, to demand the whistling-gift of the products belonging to us under exclusion of every keeping rights and to fetch back the purchasing object at the expense of the orderer, when one mentioned in the section VIth, digit 6, fells occurs. One does not need any retirement of the contract for this purpose. A retirement of the contract is to be explained always in writing. We are entitled, to utilize the purchasing object taken into possession by freehand selling on bill and danger of the orderer in the best possible way. The net profit according to commission appropriate outlet of the costs inclusively is brought to the orderer well onto the remaining purchase price debt in an unchanged way remained; a possible ownership is paid out to him.
  1. If the value of the safety existing for us exceeds our demands in total around more than 20 %, we will unlock protections so on requests of the orderer after our choice.
VI. Danger crossing and dispatch
  1. The danger passes at the latest on the orderer with dispatch of the purchasing object (Delivery onto railroad, the forwarding agent or the carrier in our factory), and indeed also then, when on an individual basis freight-free delivery was arranged.
  1. Dispatch, selection of the means of transport and the transport path caused as soon as become the appropriate wrapping from us with the offered care, however, without incorporation of a liability.
  1. The dispatch is delayed due to from circumstances that we do not have to represent the danger passes on the orderer so from the day of the dispatch willingness. We are entitledin this case regardless of the regulation of section II, the purchasing object on costs and to demand danger of the orderer for our discretion storage and payment of the purchase price, and/or to charge the storage time in case of delivery on credit onto the term of the credit.
  1. , the danger crossing is carried out onto the customer with corresponding communication if the purchase product onto a trader warehouse is transferred, and/or the trader Takes Over the duty of the orderer as far as this is not the actual orderer.
VII. Grant, liability
  1. The orderer has to examine the obtained product for shortcomings and state immediately after arrival. He has obvious shortcomings which also the absence depends among from guaranteed qualities opposite us immediately, to reprimand at the latest however after 14 days through hard-copy announces.
  1. Hidden shortcomings, that is such who show first during the use after origin of the damage are to be announced immediately opposite us. The same one is valid also here for the absence of guaranteed qualities. We achieve products produced by us to guarantee for one for those ones to the respective absence of defects corresponding state of the art.
  1. The guarantee consists after our choice in the repair of the purchasing object or the unend-monetary substitute of the parts complained about through delivery either of again or replaceable items and/or the decision of a corresponding credit. That is valid also in case of absence of explicitly guaranteed qualities. The replaced parts become our estate and are to be cover either for us freely or properly packs send. By the way, the agreed upon guarantee conditions, and/or the general Legal basics of the general seals condition are valid.
  1. No guarantee is taken for natural wear, to take back unsuitable or inappropriate use, erroneous arrangement, commitment under extraordinary Climatic conditions or company relationships, in case of erroneous or inappropriate use or processing, in case of use of unsuitable care averages and onto external action (for example strokes, punches, water, fire, a.s.o.) are. From the guarantee also such mistakes are impossible, that are to be put down to design or material handicaps of the orderers.
  1. The guarantee goes out if the purchasing object is modified from other side or through mounting of parts of other origin, the repair did not authorize through one of us and was carried out in one recognized workshop
  1. A claim to transformation or reduction does not exist, it is then, that we are not able to fulfill the guarantee obligations taken over here. Claims to substitute of direct or indirect damage are impossible as far as this is by law permissible.
  1. For the parts not made by us, units, add-on pieces and accessories components a.s.o. the purchasing object's we achieve only in the guarantee kind, that we resign the warranty claims being us to opposite our supplier onto the orderer.
VIII. General liability limit
1.Our liability depends exclusively on the declarations reached in the above sections. Going on claims and claims for compensation from fault zn the case of contract end, injury of contractual duties and contractual secondary duties, as well as from illicit action in particular from producer liability, are impossible as far as that is legally permissible.
Final definition
  1. If a definition of these sale's and supply conditions' or the individual bill of sale's should be ineffective or contestable, the remaining definitions are not osculated so by that. Changes and complements need the writing.
  1. The seat of the company Galore-Flightcase GbR GbR is place of performance and court knicknack for all from claims arising to the contractual relationships and right quarrels.
  1. As far as different agreed upon is not, the legal definitions of the Germany federal republic are valid. The definitions of the Haager purchase right accords of the 1st July 1964 are impossible.
  1. In the circumstance to non-businessmen the above conditions are valid in this respect when the law for the arrangement of the general business conditions of the 9th December 1976 does not contain any non-conforming rules.
  1. We reserve, to store dates and information that do not refer to the commercial handling within the framework of the laws and employ.

( - ) These Definitions are valid only for the delivery of repair parts|spare parte.


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